Terms and Conditions – W H O L E S U M

Last Updated: December 11, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the websites operated by Dr. Kaylie Tejeda and Wholesum, LLC (“Company,” “we,” “us,” or “our”), including any content, programs, services, digital products, memberships, communications, or features available through them (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, and Disclaimer which are incorporated by reference. If you do not agree, please do not use the Website.

1. Not Medical Advice

1.1 Educational Purposes Only

The Website provides general information related to wellness, functional medicine concepts, coaching, personal development, and lifestyle education.

This information is not medical advice, diagnosis, treatment, or individualized health guidance.

1.2 No Clinician–Patient Relationship

Your use of the Website does not create a patient-provider, clinician-patient, or therapeutic relationship with Dr. Kaylie Tejeda or Wholesum, LLC.

A clinician–patient relationship is created only when:

You complete the required consent and onboarding forms within the clinical EHR.
You become an established patient under a formal intake process,
You are located in a state in which Dr. Tejeda is licensed to practice (currently Florida), and
You complete the required consent and onboarding forms within Wholesum’s clinical portal.

1.3 Emergencies

Do not use the Website for medical emergencies. Call 911 or your local emergency provider immediately.

1.4 Consult Your Provider

Before making any changes to your diet, nutrition, exercise, medications, supplements, lifestyle, or healthcare routine, consult your licensed medical provider. Never disregard professional medical advice based on any information from this Website.

2. Eligibility

2.1 Age Requirement

You must be 18 years or older to use the Website.
By accessing the Website, you represent that you meet this requirement.

2.2 International Access

The Website is operated from the United States.

If you access it from outside the U.S., you do so at your own risk and are responsible for complying with local laws.

3. Intellectual Property Rights

Unless otherwise stated, all Website content—including text, images, graphics, videos, audio, downloads, designs, branding elements, and course materials—is owned by Dr. Kaylie Tejeda and Wholesum, LLC and protected by copyright, trademark, and intellectual property laws.

3.1 Permitted Use

You may view, download, or print Website content for personal, non-commercial use only, provided all copyright notices remain intact.

3.2 Prohibited Use

You may not:

Copy, reproduce, republish, upload, distribute, or modify Website content
Share or sell any course materials or digital downloads
Use Company content to train machine learning models or AI systems
Create derivative works without written permission
Remove copyright or trademark notices
Misrepresent affiliation with the Company

Unauthorized use may result in account termination, access restriction, and legal action.

4. DMCA Copyright Policy

Dr. Kaylie Tejeda and Wholesum, LLC respect the intellectual property rights of others and expect users to do the same. In compliance with the Digital Millennium Copyright Act (“DMCA”), it is our policy to:

Remove or restrict access to material that infringes upon copyright
Terminate user accounts where appropriate
Respond promptly to valid copyright notices

4.1 Submitting a DMCA Takedown Notice

If you believe material on the Website infringes your copyright, you must submit a written DMCA Notice including:

Your physical or electronic signature
Identification of the copyrighted work
Identification of the infringing material and URL
Your contact information
A good-faith belief statement
A statement under penalty of perjury confirming your authority

Send DMCA notices to:

Copyright Agent:

Wholesum, LLC

Email: legal@drkaylie.com

4.2 Counter-Notice (For Removed Content)

If your content was mistakenly removed, you may submit a Counter-Notice including:

Your signature
Identification of removed material and URL
Contact information
A statement under penalty of perjury that removal was a mistake
Consent to jurisdiction in the Middle District of Florida

If the original complainant does not file a court action within 10 business days, we may restore the material.

4.3 Repeat Infringers

We may terminate accounts, block access, or remove content for users who repeatedly infringe intellectual property rights.

4.4 Prohibited Uses Related to Copyright

You may not:

Upload content without full rights
Copy Website materials
Train AI models on Website content
Use bots or scrapers
Circumvent DRM or protection measures
Repost or distribute paid content
Remove copyright notices

Violations may result in legal action and removal of content.

4.5 False Claims

Knowingly submitting false DMCA notices or Counter-Notices may result in civil penalties and attorneys’ fees under 17 U.S.C. § 512(f).

5. User Accounts (If Applicable)

To access certain features (e.g., membership, courses, community areas), you may be required to create an account.

You agree that:

All information you provide is accurate and current
You are responsible for maintaining account confidentiality
You will notify us of unauthorized use
You will not share your login credentials with others

We reserve the right to suspend or terminate any account at our discretion.

6. Coaching, Consulting, Wellness Programs

Coaching and consulting services are educational and supportive in nature.

They do not replace clinical care, diagnosis, treatment, or individualized medical advice.

By participating in coaching or consulting, you acknowledge that:

Coaching and consulting are not therapy, medical care, or mental health treatment
No outcomes are guaranteed
You are responsible for your own decisions, results, and well-being

7. Purchases, Payments & Refunds

7.1 Digital Products

Due to the nature of digital products, all sales are final unless otherwise stated at checkout.

7.2 Memberships & Recurring Payments

If you enroll in a subscription or membership:

Billing occurs automatically based on the plan selected
You may cancel at any time (unless otherwise stated); cancellations apply to future billing periods
We do not issue partial refunds for unused time

7.3 Supplements & Physical Goods

Supplements or products may not be eligible for return due to safety regulations unless the incorrect item was shipped.

7.4 Pricing Changes

We may update pricing or modify offerings at any time. Continued use constitutes acceptance.

8. User Submissions & Community Features

If the Website allows comments, submissions, or community participation, you agree that:

Your contributions will be lawful, respectful, and free of harmful or infringing content
The Company may remove or moderate content at its discretion
You grant the Company a perpetual, royalty-free license to display or use submitted content (excluding sensitive personal or health information)

Do not post medical details or private information you do not wish to be public.

9. Prohibited Conduct

You agree not to:

Engage in unlawful, abusive, or fraudulent behavior
Attempt unauthorized access to accounts, systems, or data
Interfere with Website functioning or security
Upload malware, viruses, or harmful code
Use the Website to collect information about others
Scrape, crawl, or harvest Website data

Violating these restrictions may result in legal action.

10. Third-Party Links & External Content

10.1 Third-Party Links

The Website may contain links to third-party websites, tools, or services.

We are not responsible for:

The accuracy of external content
Third-party privacy practices
Any harm or loss arising from third-party interactions

Use of third-party sites is at your own discretion.

10.2 Affilitate Links

The Website may contain affiliate links to products, services, software, supplements, wellness tools, books, wearable devices, or other offerings (“Affiliate Products”). This means that if You click on an affiliate link and make a purchase, the Company may receive a small commission or other form of compensation at no additional cost to You.

We only promote products or services that We believe may support general wellness, personal development, or educational purposes. However, the inclusion of an affiliate link does not constitute an endorsement, guarantee, or recommendation of any product or service.

You acknowledge and agree that:

Any purchasing decision You make remains solely Your responsibility;
We make no warranties regarding Affiliate Products, including their safety, efficacy, suitability, or performance;
You should review all product labels, safety information, and consult with a licensed healthcare provider before using any supplement, device, or health-related product;
The Company is not liable for any adverse events, damages, or dissatisfaction arising from Your use of Affiliate Products;
Affiliate compensation helps support the maintenance and operation of the Website and does not influence our editorial or educational content.

We adhere to all applicable FTC and advertising disclosure requirements. You agree that it is Your responsibility to assess whether any Affiliate Products are appropriate for Your needs.

11. Disclaimers

The Website and all content are provided “as is” without warranties of any kind, express or implied.

We do not guarantee:

That the Website will be error-free, uninterrupted, or secure
That information is current, complete, or applicable to your situation
Any particular outcomes or results

12. Limitation of Liability

To the fullest extent permitted by law, we disclaim liability for any damages arising from:

Use or inability to use the Website
Decisions made based on Website content
Errors or interruptions
Loss of data, revenue, or profits
Third-party conduct
Delays, interruptions, or system failures
Direct of indirect loss
Health and lifestyle decisions

Liability is limited even if we have been advised of potential damages.

13. Indemnification

13.1 Website

By using the Website, You agree to indemnify, defend, and hold harmless Dr. Kaylie Tejeda, Wholesum, LLC, our affiliates, employees, contractors, officers, directors, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including attorneys’ fees) arising out of or related to:

Your misuse of the Website
Your violation of these Terms
Your infringement of intellectual property rights

13.2 Medical & Wellness

You understand and agree that all information provided through the Website, including articles, videos, programs, educational materials, community content, coaching guidance, and any other resources made available by Dr. Kaylie Tejeda and Wholesum, LLC, is for informational, educational, and general wellness purposes only and does not constitute medical advice, diagnosis, treatment, or the establishment of a provider–patient relationship.

Your use or misuse of any health, functional medicine, lifestyle, nutrition, supplement, biofeedback, wearable technology, or wellness-related information provided on the Website;
Your reliance on any educational materials, recommendations, or resources provided through the Website;
Any changes You make to Your health, lifestyle, supplements, medications, or behaviors without consulting an appropriate licensed healthcare professional;
Your participation in any coaching, group program, workshop, event, community space, or virtual experience offered through the Website;
Any adverse outcomes, injuries, reactions, symptoms, or changes in health status You experience;
Your failure to seek or follow the advice of a licensed healthcare provider;
Any interpretation or misinterpretation of educational content as personalized medical advice.

You acknowledge that You are solely responsible for Your health decisions and agree that neither the Company nor Dr. Kaylie Tejeda can be held liable for outcomes resulting from actions You take based on information from the Website.

No information on the Website should ever be used as a substitute for professional medical advice, diagnosis, or treatment, and You agree to consult Your licensed healthcare provider before making any health decisions.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

You agree that any disputes will be resolved in the state or federal courts located in Florida, unless arbitration is required under a separate agreement.

15. Changes to These Terms

We may update these Terms at any time. The “Last Updated” date will reflect revisions.

Continued use constitutes acceptance of changes.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

17. Contact Us